mc.yandex.ru
Smart Meal Service

Our products

Lunch fastPass and Lunch fastPass PRO robotic cashiers
Lunch fastPass and Lunch fastPass PRO robotic cashiers
The Lunch fastPass robotic cashier is the only self-service terminal capable of completely replacing the cashier. It is an integrated hardware and software suite built around a neural network-based dish recognition module and payment modules for bank card, RFID card, fingerprint or facial recognition payment
Self-service kiosk
Self-service kiosk
The self-service kiosk is a hardware and software suite that is integrated with POS systems of the catering establishment. It includes a self-checkout, an electronic queue management system and a kitchen order management module. The kiosk allows customers to place orders and pay without a cashier.
Smart refrigerator
Smart refrigerator
Smart Refrigerator is an AI-based product that combines the functions of a refrigerator and a self-checkout. The door of the Smart Refrigerator only opens after a payment card or an RFID card is scanned with a reader. The goods are written off automatically after the Smart Refrigerator is closed
Micromarket
Micromarket
A Micromarket is an autonomous replacement for office cafeterias. A Micromarket is a smart shop in which the goods are freely available to the customer. Purchasing a product is quick and easy: the guest takes a product from a shelf or from a refrigerator, scans it with a barcode reader and pays for it with a bank card or an RFID card
Self-Check-in Kiosk
Self-Check-in Kiosk
Self-Check-in Kiosk is a software and hardware complex based on software and SMS Face ID technology to automate the process of receiving a card which is used for getting into the hotel room.
Face ID
Face ID
Face ID is a software and hardware complex for face recognition and analytics based on deep neural networks and computer vision algorithms.

Result

We fundamentally transform the entire organisation of food service processes
Financial cost reduction schedule
Reduce cashier and HR labour costs
Reduce the costs of handling cash and merchant acquiring services
Reduce financial losses to write-offs and fraud
Increasing the service speed
Eliminate cashier errors and fraud
Improve accounting policies
Improving the quality of customer service
Reduce customer service time
A convenient process of order placement and payment
A new customer experience that includes interaction with AI technologies
Reduced risk of contracting COVID-19 and other infections
Error-free contactless customer recognition using RFID cards, fingerprints, etc.
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Advantages

The system can be adapted to meet customer demands
Products can be integrated with POS software (such as r_keeper, iiko or 1С) and with each other using a mobile app
The solution can be operated locally (using an in-house secure server) or via the cloud to minimize the number of on-site equipment
SMS solutions are compatible with different kitchen types
Error-free contactless customer recognition based on RFID cards or fingerprints
Contactless facial recognition payments can be enabled (an off-the-shelf solution can be selected, or an SMS technology can be used). Take a picture in which images of people are marked with asterisks

Key trends in the global food tech market

The global market of self-service terminals (kiosks) is set to grow from $28 billion in 2019 to $68 billion by 2025
McDonald’s is gradually rolling out the concept of fully robotic restaurants, which would reduce the number of staff to 1—3 per establishment
According to Research & Markets agency, the global food tech market is predicted to grow at an annual rate of 5-6% from $200 billion in 2018 to $250 billion by 2022
Over the last seven years, the number of “unicorns” in the food tech industry grew by 30% (from 23 in 2012 to 33 in 2019). At the same time, their funding grew from $176 million in 2000 to $10.9 billion in 2018
The global market of POS terminals is predicted to grow by 13-14% a year, from $60.7 billion in 2019 to $140 billion in 2025
Development of the “dark kitchen”. Cold and hot shops in cafeteria designed for less than 100 daily visitors are set to be completely phased out. Rapid introduction of “smart refrigerators”
Service rate is increased while keeping costs relatively low thanks to additional self-checkouts and robotic cashiers
Increased demand for smart refrigerators that can work for the night shift
Integration of catering establishments with health and fitness ecosystems using big data for recommendation services

The mission of SMS

We aim to improve food service organisation by developing globally unparalleled IT-based technologies, products and services using end-to-end digital technologies

Our partners: